Answers to some common WebTV questions
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Q: I'm a WebTV user and am having difficulty registering. I keep getting a "your cookies are not turned on" error message. Is this a WebTV issue?
A: Unfortunately, yes. It appears the problem is related to the "cookie" file WebTV stores for its users on their server. However, you can try later to see if you can register successfully, as the problem sometimes corrects itself.
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Q: I'm an iWon Member who uses WebTV. More often than not, I can't sign-in to iWon. I get a "your cookies are not turned on" error message each time. Is this a WebTV issue?
A: Unfortunately, yes. It appears the problem is related to the "cookie" file WebTV stores for its users on their server. However, you can try later to see if you can sign-in successfully, as the problem sometimes corrects itself.
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Q: Why is the "cookie" file causing problems with my ability to sign-in/register?
A: Normally, the "cookie" file is stored locally on your computer and is used to hold customization information for Web sites you visit. In the case of iWon, cookies are necessary to register, display the Sweepstakes entries you have earned, and save your sign-in information.
Unfortunately, due to intermittent problems at WebTV, we are sometimes unable to retrieve or properly write information to the cookie file of WebTV users, and as a result, you may experience difficulty
signing-in or even registering at iWon.
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Q: Why do I need to have cookies to use iWon?
A: As noted in the Subscriber agreement, cookies are required to become an iWon member and participate in our sweepstakes online. Cookies allow us to know who is getting entries, allows for personalization of your iWon home page, and saves your sign-in information so you don't have to manually sign-in each time you visit the site. In short, without cookies, you would be unable to collect entries.
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Q: When will the WebTV "cookie" problem be fixed?
A: We cannot offer additional technical support for issues regarding problems (signing-in/registering) as a result of cookie errors. Please feel free, however, to let WebTV know you have been unable to register or are having difficulty signing-in at iWon.com. It is very frustrating for us, as well.
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Q: Can I still use iWon as a WebTV user if I don't sign-in?
A: Yes, absolutely. While you won't be able to enter any of our sweepstakes while not signed-in as a member, you can still take advantage of everything iWon offers in the way of news, sports, entertainment, stocks, email and more, even when you can't sign-in.
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